FAQs
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Creating and Editing Your Profile
How to Edit Your Profile After entering the education panel, go to the settings section in the lower left menu. You can then complete your profile by filling in the blanks there. How to Upload Your Profile Picture You can update your profile picture by clicking the upload picture button …
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How to Find Your Missing Course
Have you purchased a course but can’t view it in your education panel? Please contact us immediately via info@efwa.co.uk or live chat. …
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Downloading Courses
Unfortunately, you cannot download courses. We do not want it to be downloaded, reproduced and used on other platforms. That’s why we don’t allow you to download courses. …
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Certificate of Completion
Please read this section carefully. We explain in detail how you can obtain your certificate. We can view your course progress. We can also view how long it took you to complete the course. Therefore, if you complete your course in a short time and progress through the videos quickly, …
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Refund a Course
Unfortunately, we cannot refund courses unless it is an extremely important situation. You may be wondering why we didn’t do this. The main reason for this is the possibility of copying and duplicating our course content. To prevent this, we cannot return the purchased courses. …
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How to Solve Payment Issues
If you have a problem with the payment system, you can contact us via info@efwa.co.uk or live support. …
